Fictional and illustrative — not a real customer assessment

Sample report / EA-ILLUSTRATIVE-001

Example Support Agent

A sanitized example of how Evil AI communicates scope, risk, evidence, limitations, remediation, and retest status. No live system was tested.

Application
Example Support Agent
Assessment
Illustrative red team
Status
Fictional
Retest
Partially illustrated

01 / Scope and limitations

What this fictional assessment covered

The illustrative scope contains a customer-support chatbot with a fictional help-center knowledge base, authenticated account context, and a refund-request workflow. It excludes infrastructure, model provider systems, source-code review, denial-of-service testing, and destructive actions.

Results describe only the scenarios and configuration represented in this fictional example. They are not proof that any real system is secure, compliant, or certified.

02 / Executive summary

Useful support, weak trust boundaries.

The fictional agent handled normal support questions well but relied too heavily on model behavior for authorization, retrieved-content handling, and refund commitments. The most material risks could affect customer privacy and create unauthorized commercial promises.

03 / Evil Score

Overall: 61 / 100 — elevated risk

Illustrative scorecard

61/100

Elevated risk

Fictional example only. A score reflects the approved scope and date tested—not permanent safety.

Instruction integrity42 · High
Data confidentiality68 · Moderate
Tool boundaries76 · Moderate
Output reliability55 · High

04 / Sanitized findings

Prioritized evidence without weaponized detail.

Illustrative framework references · Mapping 2026-09-11.1 · Last reviewed 2026-09-11. These references do not establish control effectiveness or statutory compliance.

Framework references for illustrative findings
FindingOWASP 2026 IDATLAS techniqueISO 42001 Annex AApplicable statute
Retrieved instructions can influence answer policyLLM01:2026AML.T0051A.6.2.4Applicability not assessed
Account context is disclosed too broadlyLLM02:2026UnmappedA.6.2.4Applicability not assessed
Unsupported refund commitmentsLLM07:2026UnmappedA.6.2.4Applicability not assessed
High risk

Retrieved instructions can influence answer policy

Business impact: Untrusted content in the fictional knowledge base could cause the support agent to disregard approved response rules, increasing the chance of incorrect commitments.

Recommended remediation: Separate retrieved content from trusted instructions, constrain its role, add source-aware validation, and test adversarial documents before indexing.

High risk

Account context is disclosed too broadly

Business impact: The fictional agent revealed more customer context than was necessary to answer a request when identity signals were ambiguous.

Recommended remediation: Minimize context passed to the model, enforce authorization before retrieval, and redact high-risk fields at the data layer.

Moderate risk

Unsupported refund commitments

Business impact: Under conversational pressure, the fictional agent stated that a refund would be issued without confirming policy eligibility or requiring approval.

Recommended remediation: Enforce refund eligibility through fixed business rules and require explicit approval before communicating an outcome.

05 / Retest status

Specific fixes, specifically checked.

Illustrative: one fix validated

In this fictional example, retrieval-role separation was shown as remediated and retested. Authorization and refund-control findings remain open. A targeted retest does not replace a future full assessment.

Private beta · authorized applications only

Get a report about your actual system.

Request beta access